About Us

The Care You Need.
From the Comfort of Your Home.
On Your Schedule.

Personalised. Private. Professional.

Our Vision

Our Vision

To make safe, thoughtful and personalised healthcare accessible to every Australian – no matter where they live or what stage of life they’re in.

Our Mission

Our Mission

We’re here to remove the barriers between people and the care they deserve – by combining medical expertise, ethical telehealth and compassionate support across every area of health and wellbeing.

The Problem

The Problem

Accessing care in Australia can be hard. Long wait times, rushed appointments and limited follow-up often leave people feeling overlooked – or giving up altogether.

Many turn to unsafe online alternatives or misinformation, especially for weight loss, mental health, or preventative care.

Our Solution

Our Solution

We offer a smarter, safer way forward.

With clinical screening tools, licensed Australian providers and TGA-compliant treatment pathways, we focus on long-term care – not quick fixes.

Whether you're seeking weight support, mental wellness, or preventative screening, our approach is:

  • Patient-ledPatient-led
  • Evidence-informedEvidence-informed
  • Deeply humanDeeply human
Our Promise to YouOur Promise to You

We meet you with empathy, science, and a plan you can trust – because real care changes everything.

  • We don’t cut corners.We don’t cut corners.
  • We don’t make empty promises.We don’t make empty promises.
  • We never treat you like a number.We never treat you like a number.

Our Services

Everyday & General Health

Everyday & General Health

  • Medical CertificatesMedical Certificates
  • Digital PrescriptionsDigital Prescriptions
  • Pathology ReferralsPathology Referrals
  • Lab ResultsLab Results
Skin & Dermatology

Skin & Dermatology

  • Acne, rashes, eczema, psoriasisAcne, rashes, eczema, psoriasis
  • Anti-aging treatment plansAnti-aging treatment plans
  • Dermatologist-led care with secure image uploadsDermatologist-led care with secure image uploads
Weight & Metabolic Support

Weight & Metabolic Support

  • Lifestyle or prescription-based careLifestyle or prescription-based care
  • GP-guided, sustainable programsGP-guided, sustainable programs
Women’s Health

Women’s Health

  • Hormonal supportHormonal support
  • Menstrual & fertility careMenstrual & fertility care
  • Menopause & contraceptionMenopause & contraception
Men’s Health

Men’s Health

  • Hair loss, testosterone, erectile healthHair loss, testosterone, erectile health
  • Mental wellbeing & performanceMental wellbeing & performance
Mental Health

Mental Health

  • Support for anxiety, burnout, sleep and moodSupport for anxiety, burnout, sleep and mood
  • Licensed providers, stigma-freeLicensed providers, stigma-free
Preventative Health & Longevity

Preventative Health & Longevity

  • Screening testsScreening tests
  • Blood panelsBlood panels
  • Wellness and early detection plansWellness and early detection plans
Corporate Wellness

Corporate Wellness

  • Tailored employee health plansTailored employee health plans
  • Designed to reduce absenteeism and support team wellbeingDesigned to reduce absenteeism and support team wellbeing

What You Can Expect From Us

Fast access to AHPRA-registered doctors (often within 24 hours)

Fast access to AHPRA-registered doctors (often within 24 hours)

Fast access to AHPRA-registered doctors (often within 24 hours)
Secure, encrypted communication and data protection

Secure, encrypted communication and data protection

Secure, encrypted communication and data protection
Digital prescriptions and pathology referrals

Digital prescriptions and pathology referrals

Digital prescriptions and pathology referrals
Real-time updates and label results via your personalised dashboard (coming soon)

Real-time updates and label results via your personalised dashboard (coming soon)

Real-time updates and label results via your personalised dashboard (coming soon)
Flexible care – from home, work, or wherever you are

Flexible care – from home, work, or wherever you are

Flexible care – from home, work, or wherever you are

Healthcare is a Journey

We're Here to Guide You

We believe healthcare should feel human. That’s why every interaction is grounded in empathy, clarity and medical excellence. Whether you're seeking answers, prevention, or peace of mind, we’ll walk with you – step by step.

Healthcare is a Journey

Your Care Team

The people behind your care are qualified, deeply experienced, clinically current, and genuinely invested in your wellbeing. Every practitioner on our platform is AHPRA-registered and based in Australia, ensuring you receive care that meets the highest standards of safety, ethics, and effectiveness.
General Practitioners

General Practitioners

(MBBS, FRACGP)

Our GPs are Australian-trained, board-certified, and Fellows of the Royal Australian College of General Practitioners (FRACGP).

What they do:

  • Assess, diagnose, and manage a wide range of conditionsAssess, diagnose, and manage a wide range of conditions
  • Develop personalised care plansDevelop personalised care plans
  • Provide prescriptions, pathology referrals, and ongoing monitoringProvide prescriptions, pathology referrals, and ongoing monitoring

Credentials & Standards:

  • AHPRA registeredAHPRA registered
  • Compliant with RACGP guidelines and CPD (Continuing Professional Development) requirementsCompliant with RACGP guidelines and CPD (Continuing Professional Development) requirements
  • Medicare eligibleMedicare eligible
Psychologists

Psychologists

(MPsych, PhD, or equivalent)

Our mental health providers are AHPRA-registered, with clinical or general registration and experience treating a range of conditions including anxiety, depression, stress, burnout, and sleep issues.

What they do:

  • Provide therapy and assessmentProvide therapy and assessment
  • Tailor evidence-based interventions (CBT, ACT, mindfulness-based therapy)Tailor evidence-based interventions (CBT, ACT, mindfulness-based therapy)
  • Work closely with GPs for integrated mental health supportWork closely with GPs for integrated mental health support

Credentials & Standards:

  • Master’s or Doctorate in Psychology (MPsych, DPsych, PhD)Master’s or Doctorate in Psychology (MPsych, DPsych, PhD)
  • AHPRA registeredAHPRA registered
  • Compliant with APS (Australian Psychological Society) and DSM-5 frameworksCompliant with APS (Australian Psychological Society) and DSM-5 frameworks
Clinical Pharmacists

Clinical Pharmacists

(BPharm, MPharm)

Our pharmacists provide behind-the-scenes clinical oversight, with a focus on medication safety, interactions, and patient education.

Clinical Pharmacists

  • Review prescriptions and monitor treatment efficacyReview prescriptions and monitor treatment efficacy
  • Support clinicians in complex medication plansSupport clinicians in complex medication plans
  • Assist in chronic disease and metabolic pathway supportAssist in chronic disease and metabolic pathway support

Credentials & Standards:

  • AHPRA registeredAHPRA registered
  • Certified in medication safety and pharmacovigilanceCertified in medication safety and pharmacovigilance
Specialist Medical Advisors

Specialist Medical Advisors

(Endocrinology, Dermatology, Preventative Medicine)

We consult with a network of Australian specialists to support advanced clinical decision-making across targeted areas like skin, hormonal health, metabolic conditions, and preventative screening.

What they do:

  • Guide care protocols and review escalated casesGuide care protocols and review escalated cases
  • Maintain clinical oversight of high-risk or complex presentationsMaintain clinical oversight of high-risk or complex presentations

Credentials & Standards:

  • Fellowship-trained, AHPRA registeredFellowship-trained, AHPRA registered
  • Hold academic, hospital, or specialist clinic affiliationsHold academic, hospital, or specialist clinic affiliations
Nurses & Clinical Coordinators

Nurses & Clinical Coordinators

(BNurs, RN)

Supporting your journey are registered nurses and care coordinators trained in virtual health delivery and chronic care support.

What they do:

  • Provide follow-up care, patient education, and help navigate next stepsProvide follow-up care, patient education, and help navigate next steps
  • Coordinate appointments, lab work, and ongoing supportCoordinate appointments, lab work, and ongoing support

Credentials & Standards:

  • AHPRA registeredAHPRA registered
  • Certified in telehealth protocols, chronic disease support, and trauma-informed careCertified in telehealth protocols, chronic disease support, and trauma-informed care
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Our Commitments to Clinical Excellence

100%
100%

100%

Australian-based, AHPRA-registered clinicians

Credential verification and ongoing compliance monitoring

Credential verification and ongoing compliance monitoring

Adherence to RACGP, APS, TGA, and MBS-aligned guidelines

Adherence to RACGP, APS, TGA, and MBS-aligned guidelines

Monthly clinical governance meetings to review protocols and quality of care

Monthly clinical governance meetings to review protocols and quality of care

Access to specialist input when required – no guesswork, no shortcuts

Access to specialist input when required – no guesswork, no shortcuts

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Ready to Begin?

Let’s take the first step together.

You don’t have to wait to feel better.

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